Prime Tech TV

Last Updated: November 14, 2025

Prime Tech TV (“Prime Tech TV,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, mobile applications, or streaming services (collectively, the “Service”), you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information when you:

• Create an account
• Subscribe to a plan
• Contact support
• Purchase or activate a service
• Fill out forms on our website

This may include:

• Full name
• Email address
• Phone number
• Billing and payment information
• Address (if required for verification or support)
• Device or box ID (for service activation)

1.2 Information Collected Automatically

When you access or use the Service, we may automatically collect:

• IP address
• Device type and operating system
• Browser information
• Viewing activity (channels or content accessed)
• Log data and analytics
• Approximate location (based on IP)

1.3 Information From Third Parties

If you use third-party payment processors (card services, online wallets), they may share limited information with us for verification and account management.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process payments and renewals
• Provide access to your subscription and channels
• Improve service performance, stability, and features
• Prevent fraud or unauthorized access
• Communicate with you regarding updates, billing, troubleshooting, or promotions
• Comply with legal and regulatory requirements

We do not sell your personal information.

3. How We Share Your Information

We may share information only with:

• Service providers who help operate our platform (payment processors, hosting companies, technical support teams)
• Legal authorities, if required by law, court order, or investigation
• Business partners, but only as needed to deliver the Service you subscribed to

We do not share your information with advertisers, data brokers, or unrelated third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Monitor service performance
• Improve user experience

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse.

However, no online service can fully guarantee security. You are responsible for safeguarding your login credentials.

6. Data Retention

We keep your information only as long as necessary to:

• Maintain your account
• Provide the Service
• Comply with legal obligations

If you cancel your subscription, certain information may remain archived for financial and legal record-keeping.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access and review the information we hold
• Request corrections to inaccurate information
• Request deletion (where legally allowed)
• Withdraw consent for marketing communications
• Request a copy of your data

To make a request, contact us at: [email protected]

8. Children’s Privacy

• Our Service is not intended for individuals under 18.
• We do not knowingly collect personal information from minors.

9. International Data Use

Prime Tech TV operates in multiple regions (including Guyana and Jamaica). Your information may be stored or processed in locations outside your country, but we ensure appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If major changes occur, we will post the updated version on our website and update the “Last Updated” date above. Your continued use of the Service means you accept the updated policy.

11. Contact Us

Prime Tech TV
D2 Louisa Row, Worthmanville
Georgetown, Guyana
Phone: +592-501-8629
WhatsApp: +592-664-3496
Email: [email protected]